Your Privacy Matters: We are committed to protecting your personal information and being transparent about how we use it.
1. Information We Collect
1.1 Information You Provide
When you use PadelCourt.io, we may collect information you provide directly, such as:
- Name and contact information (email address, phone number)
- Payment information for court bookings
- Profile information and preferences
- Communication with customer support
- Reviews and feedback about venues
1.2 Information Collected Automatically
We automatically collect certain information when you use our Platform:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, search queries)
- Location data (if you enable location services)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process court bookings and facilitate payments
- Provide customer support and respond to inquiries
- Improve and personalize your experience on our Platform
- Send you booking confirmations and important updates
- Analyze usage patterns to enhance our services
- Comply with legal obligations and prevent fraud
3. Information Sharing
3.1 With Venue Partners
We share necessary booking information with padel court venues to facilitate your reservations, including your name, contact details, and booking preferences.
3.2 With Service Providers
We may share information with trusted third-party service providers who help us operate our Platform, including:
- Payment processors
- Cloud hosting services
- Analytics providers
- Customer support tools
3.3 Legal Requirements
We may disclose your information if required by law or to protect our rights, safety, or the rights of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Platform
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookies through your browser settings, though this may affect Platform functionality.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain uses of your information
- Restriction: Limit how we process your information
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking history may be retained for accounting and legal purposes.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our Platform is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Marketing Communications
With your consent, we may send you marketing emails about new features, special offers, and padel court recommendations. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.